FAQ
How do I check the status of my order or track a shipment?
Go to My Account and enter your username and password
How can I pay?
We accept the following methods of payment:
Credit Cards:
Visa
MasterCard
American Express
Discover
PayPal
Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate. Your card is not charged until the order ships.
How do I change or cancel my order?
Due to our fast shipping process, it is not possible to change or cancel an order once it has been placed.
How do I contact customer service?
You may reach our customer service in several ways: via our online form, by email kc@schwazzmoxie.com or through our phone number: + 234 (0) 803 344 8752.
Do you offer customization?
Yes, please indicate same in your order and a sales rep will follow up with you for further correspondence